Leadership Training Description
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Personal Leadership Modules
Communication
Self-assessment
Understanding strengths & limitations of 4 basic communication styles
Communication challenges across style boundaries
Bringing out the best in yourself and others
Barriers to effective communication
Speaking and questioning skills
Active listening
Practice and feedback
Situational Leadership Skills
Self-assessment
Leadership elements and styles
Using 4 styles based on employee readiness
Understanding predominant style
Small group discussions
Practice and feedback
Conflict Management Skills
Self-assessment
Positive and Negative Effects of Conflict
Five Styles for Managing Conflict
Adapting Your Style: Assertive and Cooperative Behaviors
Steps for Managing Conflict Productively
Team Leadership Modules
Building High Performing Teams
Team Assessment (Pre-Work)
Stages of Team Development
Team Player Styles
Five Dysfunctions of a Team
Team Effectiveness
Practice and feedback
Motivating Others
Identifying what motivates others
The six needs
Motivation strategies
Case Studies
Valuing Diversity
Awareness of assumptions
Building on differences
Taking personal responsibility
Making the business case for diversity
Increasing Leadership Effectiveness Modules
Time Management
Managing “time stealers”
Values and goals
Task planning and prioritization
Planning meetings
Leading meeting
Delegating
Understanding effective delegation
Overcoming barriers to delegation
Action steps for delegating
Case studies in delegation
Develop Action Plan
Performance Coaching
Performance coaching
Critical coaching skills
Feedback and coaching model
Performance review process
Managing Change
Identifying change ‘triggers’
Understanding the nature of change
Case studies in change management
Action steps for managing change
Note:
Each module is designed to be taught as a stand-alone ½ day session. If all modules are selected, total training time would be four full days.
Class size recommended: 20 – 25 participants
Pricing discounts are available if multiple modules selected.
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