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Leadership Training Description
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Personal Leadership Modules
  • Self-assessment
  • Understanding strengths & limitations of 4 basic communication styles
  • Communication challenges across style boundaries
  • Bringing out the best in yourself and others
  • Barriers to effective communication
  • Speaking and questioning skills
  • Active listening
  • Practice and feedback
Situational Leadership Skills
  • Self-assessment
  • Leadership elements and styles
  • Using 4 styles based on employee readiness
  • Understanding predominant style
  • Small group discussions
  • Practice and feedback
Conflict Management Skills
  • Self-assessment
  • Positive and Negative Effects of Conflict
  • Five Styles for Managing Conflict
  • Adapting Your Style: Assertive and Cooperative Behaviors
  • Steps for Managing Conflict Productively

Team Leadership Modules
Building High Performing Teams
  • Team Assessment (Pre-Work)
  • Stages of Team Development
  • Team Player Styles
  • Five Dysfunctions of a Team
  • Team Effectiveness
  • Practice and feedback
Motivating Others
  • Identifying what motivates others
  • The six needs
  • Motivation strategies
  • Case Studies
Valuing Diversity
  • Awareness of assumptions
  • Building on differences
  • Taking personal responsibility
  • Making the business case for diversity

Increasing Leadership Effectiveness Modules
Time Management
  • Managing “time stealers”
  • Values and goals
  • Task planning and prioritization
  • Planning meetings
  • Leading meeting
  • Understanding effective delegation
  • Overcoming barriers to delegation
  • Action steps for delegating
  • Case studies in delegation
  • Develop Action Plan
Performance Coaching
  • Performance coaching
  • Critical coaching skills
  • Feedback and coaching model
  • Performance review process
Managing Change
  • Identifying change ‘triggers’
  • Understanding the nature of change
  • Case studies in change management
  • Action steps for managing change

  • Each module is designed to be taught as a stand-alone ½ day session. If all modules are selected, total training time would be four full days.
  • Class size recommended: 20 – 25 participants
  • Pricing discounts are available if multiple modules selected.

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