Personal Leadership
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Personal Leadership Modules
Communication
Self-assessment
Understanding strengths & limitations of 4 basic communication styles
Communication challenges across style boundaries
Bringing out the best in yourself and others
Barriers to effective communication
Speaking and questioning skills
Active listening
Practice and feedback
Situational Leadership Skills
Self-assessment
Leadership elements and styles
Using 4 styles based on employee readiness
Understanding predominant style
Small group discussions
Practice and feedback
Conflict Management Skills
Self-assessment
Positive and Negative Effects of Conflict
Five Styles for Managing Conflict
Adapting Your Style: Assertive and Cooperative Behaviors
Steps for Managing Conflict Productively
Note:
Each module is designed to be taught as a stand-alone ½ day session. If all modules are selected, total training time would be four full days.
Class size recommended: 20 – 25 participants
Pricing discounts are available if multiple modules selected.
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